Welcome to Oztronaut.
By using this website or placing an order, you agree to the following terms and conditions.
Store Use
You agree to use this website lawfully and respectfully.
You must not misuse the website, interfere with its operation, or attempt to access restricted areas without permission.
Products
We aim to display product information, images, colours, prices, and descriptions as accurately as possible.
However, colours may appear slightly different depending on your screen or device.
Some products may be made to order through production partners.
Pricing
All prices are shown in Australian dollars unless stated otherwise.
Prices may change at any time without notice.
If there is a clear pricing error, we may cancel the affected order and issue a refund.
Orders
After placing an order, you should receive an order confirmation by email.
An order confirmation does not always mean the order has completed production or shipping.
We reserve the right to cancel or refund an order if:
- A product becomes unavailable
- There is a payment issue
- Shipping details are incomplete or invalid
- There is a pricing or listing error
- The order appears fraudulent or suspicious
- The order cannot be fulfilled by our production or shipping partners
Shipping
Oztronaut currently ships within Australia only.
Shipping times are estimates and may vary depending on production, delivery location, supplier delays, or courier issues.
Please refer to our Shipping Policy for more information.
Made-to-Order Products
Some products may be made specifically after your order is placed.
Because of this, order changes, cancellations, returns, and exchanges may be limited once production has started.
This does not affect your rights under Australian Consumer Law.
Returns and Refunds
Please refer to our Returns Policy for information about returns, refunds, faulty items, damaged items, and order issues.
Nothing in these terms limits your rights under Australian Consumer Law.
Intellectual Property
All website content, branding, product names, designs, images, and text are owned by Oztronaut or used with permission, unless otherwise stated.
You may not copy, reproduce, or reuse website content without permission.
Website Availability
We aim to keep the website available and working properly.
However, we cannot guarantee the website will always be available, error-free, or uninterrupted.
Limitation of Liability
To the extent permitted by law, Oztronaut is not responsible for indirect loss, delay, or damage caused by factors outside our reasonable control.
This may include courier delays, supplier delays, website interruptions, supplier issues, or incorrect customer details.
Changes to These Terms
We may update these terms from time to time.
The latest version will be available on this website.
Contact
For questions about these terms, contact: